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Our holiday homes remain open - Update 15/04 - Check out our FAQs
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How can we help you?

What restrictions apply to our holiday homes?

Our holiday homes are accessible according to the rules laid down by the government.  

Currently this is the rule "your household + 1 person". To ensure that our FAQs are up to date, please check https://www.info-coronavirus.be at any time. 

These measures apply until 7 May 2021. 

From 8 May 2021 until 31 May 2021 included, the applicable measure is "your household + 2 persons"


These measures allow you to stay in an Ardennes-étape holiday home without any restrictions and to book a stay on the date of your choice. 


If you have chosen a holiday home with a wellness area and/or a swimming pool: 

- If it is private (only your group has access to the space): no problem, you can use the space to the full. 

- If it is shared: please contact Ardennes-étape to inform about possible restrictions. 

If you live outside Belgium, please check the official websites of your country of residence. 



Haven't found an answer to your question? Please contact us.

By phone

Available from Monday to Thursday from 9 AM to 5 PM, on Friday from 9 AM to 7 PM, and during weekends from 10 AM to 4 PM. Average waiting time: 10 minutes.

Live Chat

Our agents are available from Monday to Friday from 9 AM to 5 PM.