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How to use your voucher?

  • Step 1: choose the house and the period of your stay.
  • Step 2: you must log in with your customer account linked to your cancelled booking. And enter the composition of your group.

IMPORTANT: do NOT enter your voucher in the "do you have a reduction code" box.

  • Step 3: enter your contact details and make your cancellation insurance choice. 
  • Step 4: confirm by clicking on "book now."
  • Step 5: in the payment section, enter your code in the "gift voucher" field.

The value of your voucher will be deducted from the total price of your reservation.  

  • If the voucher amount corresponds precisely to the amount of the reservation (excluding the deposit), then you only have to pay for the deposit.  
  • If the voucher amount is less than the amount of the reservation (excluding the deposit): you'll need to pay the difference and the deposit.  
  • If the voucher amount is higher than the amount of the reservation (excluding the deposit): your voucher remains valid until its expiration date and its value will be automatically adjusted.  
  • The voucher cannot be used to pay for the deposit or to cover amounts payable onsite to the owner of the selected holiday home.  
  • Any possible additional costs and the deposit must be paid according to the terms and conditions outlined in our general conditions.

Find all the information relating to your vouchers in the “My benefits” section under the “Gift vouchers” tab in your Customer Space. 


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