What are the cancellation fees?

Cancellation fees vary according to date. To cancel free of charge (subject to certain conditions), select our cancellation insurance.

We sincerely hope that you will not have to cancel your stay. However, if this were to be the case, the information below will be useful to you. 

The cancellation fees for an Ardennes-Etape stay vary according to the cancellation date which is a percentage, as defined in our general conditions, article 5.2.2. 

Your reservation is a contract for a specific house and date. Therefore, a change of date is also considered a cancellation. 

The cancellation fee consists of the full booking fees, the premium of any insurance taken out, and a fixed compensation determined as follows:

• More than forty-two (42) calendar days before the Arrival Date : 30% of the Rental Fee
• Between the forty-second (42nd) (inclusive) and the twenty-eighth (28th) (exclusive) calendar day before the Arrival Date: 60% of the Rental Fee
• Between the twenty-eighth (28th) (inclusive) and the second (2nd) (exclusive) calendar day before the Arrival Date : 90% of the Rental Fee
• From the second (2nd) calendar day before the Arrival Date: 100% of the Rental Fee

To cancel free of charge (according to the conditions of the contract), we recommend that you select our cancellation insurance when you book. 

Good to know 

You can cancel your reservation in your customer account, under 'My Reservation'.

If you need to use your cancellation insurance and it is applicable, please be aware that the insurance premium and the administrative costs are not reimbursed. 

Cancellation insurance must be selected at the time of booking, it cannot be added afterwards.