By phone
From Monday to Thursday:
9 AM – 5 PM
On Friday: 9 AM – 7 PM
On Saturday: 10 AM – 4 PM
On Sunday: 10 AM – 1 PM
The precise address of your Ardennes-étape holiday house is sent to you after you have booked and paid the balance for your holiday. You will find it in your Customer Space and in your holiday documents.
On receipt of the balance for your holiday, we also send you the details of your contact person on-site for you to be able to organise the welcome and the handover of your keys with them.
Good to know:
The addresses of our holiday houses are not visible on our site to avoid any unplanned visits; in other words, to ensure peace and quiet for guests.
From Monday to Thursday:
9 AM – 5 PM
On Friday: 9 AM – 7 PM
On Saturday: 10 AM – 4 PM
On Sunday: 10 AM – 1 PM
Our agents are available from Monday to Friday from 9 AM to 5 PM.