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Search for information in our FAQs

Can I visit an Ardennes-Etape holiday home?

In order to respect the tranquillity of holidaymakers, visits are not possible.

Visiting a cottage is not an option that we offer, in order to preserve the peace of the holidaymakers currently staying there.

To give you a precise idea of the Ardennes-Etape holiday homes, we offer as many photos as possible on our website for a virtual visit.

Additionally, Ardennes-Etape visits each house and carries out satisfaction surveys in order to offer you high-quality holiday rentals. Thus, each cottage has: 

  • a star rating (from 2 to 5) according to the Ardennes-Etape criteria, which objectively indicates the comfort level. 
  • A satisfaction rating based on surveys of holyday makers who have stayed there. 


Check the opinions of holidaymakers who have stayed in the cottage. You can find them at the bottom of the description of our holiday homes.

And if you have a specific question, we're here to answer it. 

I want more information about a cottage

Haven't found an answer to your question? Please contact us.

By phone

From Monday to Thursday:
9 AM – 5 PM
On Friday: 9 AM – 7 PM
On Saturday: 10 AM – 4 PM
On Sunday: 10 AM – 1 PM

Live Chat

Our agents are available from Monday to Friday from 9 AM to 5 PM.