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Our holiday homes remain open - Update 15/04 - Check out our FAQs
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What are the current measures for stays up to 31 May 2021?

The rule "household + 1 person" is applicable until 7 May 2021. 

The rule "household + 2 persons" is applicable from 8 May till 31 May included. (Children under 12 years old not included. More information).

During this period, you can stay in the Ardennes while respecting these rules. 

In concrete terms:  

- You have booked a stay before 31 May ? Please consult your customer area. The general conditions will be explained there. If the measures have consequences for your stay, you will be informed as soon as possible. 

- Would you like to book a holiday before 31 May ? If you respect the applicable rule at the time of your stay, no problem. We will be happy to welcome you in the Ardennes.  

Do you have a stay after June 1?  

Cancellations will be handled according to article 7.2 of our general conditions. 

Force majeure " covid-19 " cannot be invoked for stays with a starting date after 1 June 2021. We will inform you as soon as possible if your stay is affected. 

You are not a Belgian citizen? 

The Belgian measures apply to your stay. If additional measures apply according to the regulations in your country (for example: prohibition on crossing the border for non-essential travel), you must also observe the regulations of your country of residence. 

Haven't found an answer to your question? Please contact us.

Exceptional closure : thursday 13 may monday 24 may

But no worries, we will reply to your message as quickly as possible.

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Available from Monday to Thursday from 9 AM to 5 PM, on Friday from 9 AM to 7 PM, and during weekends from 10 AM to 4 PM. Average waiting time: 10 minutes.

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