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FAQ COVID-19: UPDATE October 14th - Have a look at our FAQ

Dear Sir, Madam

Following the coronavirus crisis and its impact on bookings, our customer service might be less accessible.

All requests for postponement will be dealt with in order of urgency according to the starting date of the stay.

We are aware of the trouble this can cause. We will do everything to find a solution for each case in compliance with the regulations and safety.

If you have a question about your stay, see our "Frequently Asked Questions" regarding COVID-19.

If you have any other question about a future stay, you can contact us as usual. Please be aware this form should not be used for questions regarding «covid-19».

Thank you in advance for your understanding.

Take care of yourself and your loved ones.

We hope to see you soon in the Ardennes!

Contact us

Leave us a message

I am :

Questions? Call us!
+32 80 29 24 00

Today from
09H00 to 19H00
Tomorrow from:
10H00 to 16H00
Sunday :
Exceptional closure
09H00 to 18H00
09H00 to 18H00
09H00 to 18H00
09H00 to 18H00

Exceptional closure Sunday 01 November Wednesday 11 November

But no worries, we will reply to your message as quickly as possible.

Avenue Constant Grandprez 29
B-4970 Stavelot