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The price and / or payment I have a question about rates, price details, payment methods and deadlines.

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Standard payment: prices, deadlines and payment methods.

My question concerns the price or payment of a stay.

  • What are the payment terms?
  • What payment methods are accepted at Ardennes-Etape?
  • What is the total price of a stay, all costs included?
  • What is the difference between fixed charges and those that vary according to consumption?
  • What is the deposit for and how do I get it back?
  • What are the administrative fees for?
  • What do cancellation insurance cover during an Ardennes-Etape stay?
  • What are the cancellation fees?
  • Why is my invoice price different than the price mentioned on the website?
  • I have a problem paying online, what should I do?

Specific payment: promotional code, gift certificate, voucher.

My question concerns discount codes, gift vouchers or credit vouchers.

  • What is the difference between a discount code and a gift certificate?
  • I received a voucher for the COVID-19 crisis: how can I use it?
  • How can I get a discount on an Ardennes-Etape stay?
  • I would like an Ardennes-Etape gift voucher: what should I do?
  • How do I use my Ardennes-étape gift voucher?