Our website uses cookies. By continuing to use this website, you consent to our cookie policy. Learn more about the use of cookies

Favourite houses

You don’t have any favourite houses
Questions? Call us! Available today from: 08H30 to 18H30
+32 80 29 24 00
We are available:
Today from
08H30 to 18H30
Tomorrow from:
08H30 to 18H30
08H30 to 19H00
10H00 to 16H00
10H00 to 16H00
08H30 to 18H30
08H30 to 18H30

When would you like to go on holiday?

C'est le printemps ! Réservez un séjour en famille.

Look for a stay in the Ardennes

One criterion quality


a core value at Ardennes-Etape.
Réservez votre location de vacances en toute sécurité
Learn more

At your disposal

Do you need further information?

Our multilingual customer service is there for you, every day of the week!
Réservez votre location de vacances en toute sécurité
Learn more


What to do in the Ardennes?
Discover all activities
Receive the Guide Ardennes-Pass
Enjoy unique discounts
Learn more

Made in Ardenne

The moment Ardennes-Etape was founded, it chose to settle in a natural setting, the border of the High Fens and the Ardennes above the city of Stavelot, in the Belgian province of Liège.
Réservez votre maison de vacances en toute sécurité
Learn more

How can I be sure to have chosen the perfect holiday home for my vacation in the Belgian Ardennes?

The Ardennes-Etape team follows a very strict selection procedure for all holiday homes shown on the website. Quality is being examined all year through. Previous holiday-makers’ reviews assist you in making the best decision.

Can I trust the reviews on the Ardennes-Etape website to be reliable?

Ardennes-Etape was founded in 2001. Since then the holiday-makers’ satisfaction surveys have played a key role in our pledge for quality.
The oldest reviews date from June 2012. Before this date, we were not authorised to publish the opinions of our customers. This has changed in June 2012.
For obvious reasons only these reviews from holiday-makers who have stayed in one of the Ardennes-Etape holiday homes will be published.

What are the criteria for a review to be published on our website?

  • Respect


    Only courteously formulated comments will be shown on our website. Racist, discriminatory or offensive remarks will be kept off of our website. Likewise, no information that could undermine the integrity of the persons can be published.
    Reviews following a stay during which the general conditions and/or the household rules have been violated will be rejected.
    Cases of blatant dishonesty will also be rejected.


    Ardennes-Etape reserves the right not to publish a non-relevant review such as:

    • Guests' comments that are not supported by evidence,
    • A satisfaction survey completed before processing a claim,
    • A satisfaction survey used to communicate issues other than the evaluation of the stay.

    Right of reply

    The Ardennes-Etape team reserves the right of reply to all opinions and comments, positive as well as negative. In case a problem arises, we will communicate on our website the steps we take to find a satisfactory solution. Negative opinions will not be kept from our website. On the other hand we will do the absolute maximum in order for our holiday-makers to have nothing but great experiences to share.

    Privacy Policy.

    In accordance with the guidelines to preserve the privacy of each individual, Ardennes-Etape collects only this information necessary to improve the service to its customers. In no case will Ardennes-Etape provide this information to a third party. Read all about Ardennes-Etape’s privacy policy.

    When you give your opinion on your stay in one of the Ardennes-Etape holiday homes, your review will appear as follows:

    Commenters can choose to keep their review anonymous. In that case the review appears as follows:

    At any moment you can contact Ardennes-Etape for your review to be deleted from the website.

    The personal details of the owner of the holiday house (Name, tel number, e-mail address, internet site) or of the manager of the house cannot be mentioned.

    Brand use:.

    To guarantee the law enforcement as regards brand competition, no registered trademark, trademark, company name, URL can be displayed, apart from the brand name Ardennes-Etape.

  • Authenticity


    Comments and reviews are published in chronological order, in accordance with the date of the vacation, and not with the date the comment is sent to us. A reasonable delay for publication is respected (about 5 working days). This gives us the chance to check if the guidelines for publication are respected.


    Only those who have effectively spent their vacation in an Ardennes-Etape holiday home will be given the opportunity to provide their good advice. Obviously the review can only deal with the holiday cottage in which the customer spent his vacation.

  • Independence

    Absolutely required to establish a relationship based on trust is independence. Only then the reliability of the reviews can be guaranteed.

    Ardennes-Etape pledges to publish all reviews, negative as well as positive. As already said, in case a problem arises, we will communicate on our website the steps we undertake to achieve a satisfactory solution. If necessary, Ardennes-Etape will play its role as mediator between holiday-makers and holiday home owners.

    It is determined by contract with the holiday home owners that Ardennes-Etape will not intervene in the content of holiday-makers’ reviews. Ardennes-Etape will only verify if the content is in accordance with the guidelines for publication.

Do you have any questions regarding our online reviews? Contact us!

Information about cookie use

This page contains all information
on the use of cookies
by Ardennes-Etape.
Please read carefully.
Réservez votre maison de vacances en toute sécurité
Learn more


Are you journalist, partner or responsible for communication? Have a look at the latest news on Ardennes-Etape, additional information on our unique or exceptional holiday cottages and lots of photos.
Réservez votre location de vacances en toute sécurité
Learn more

New owners

Ardennes-Etape is a Belgian company which provides owners of holiday homes with a unique portal to manage their rentals.
Learn more
A safer password:

Your account deserves a safer password.
Improve it now.
You can postpone this action, but you know what they say...

A safer password:

You just received an email on [adressemail].

Follow the instructions in the email
See you soon.

Learn everything about Malmedy:
Learn everything about Malmedy: the dynamic heart of the High Fens and one ofthe most beautiful regions of the Ardennes!

Receive our free Malmedy E-Guide.

It's packed with touristic activities, restaurants and hikes.
Tested by our Ardennes experts.

Your browser needs an update!
Your browser needs an update! It seems like you’re still using Internet Explorer .

Your browser can use an update.
The version of Internet Explorer you’re using doesn’t use the full functionality on our website. For optimal browsing, please install an update.
Ardennes-Etape shares this link with you but cannot be held responsible for any problem that might arise from using the website mentioned above.