By phone
From Monday to Thursday:
9 AM – 5 PM
On Friday: 9 AM – 7 PM
On Saturday: 10 AM – 4 PM
On Sunday: 10 AM – 1 PM
You can order a gift certificate on our website and send it by e-mail or by printing it.
You can order an Ardennes-étape gift voucher for the value of your choice, on our website, under the “gift voucher” section.
Once we have received your payment, your gift voucher will be available in your customer account.
Your voucher is valid for one year from the date of issue and can be used to book an Ardennes-étape holiday home. To give it as a gift, send it by e-mail or print it.
Good to know
• If the total amount of the gift voucher is less than the reservation amount: the person using the gift voucher simply pays the difference.
• If the total amount of the gift voucher is higher than the reservation amount: the gift voucher remains valid until the expiry date and the value is automatically adjusted. In other words, you can use the gift voucher for several stays, as long as you respect the expiration date.
From Monday to Thursday:
9 AM – 5 PM
On Friday: 9 AM – 7 PM
On Saturday: 10 AM – 4 PM
On Sunday: 10 AM – 1 PM
Our agents are available from Monday to Friday from 9 AM to 5 PM.