By phone
From Monday to Thursday:
9 AM – 5 PM
On Friday: 9 AM – 7 PM
On Saturday: 10 AM – 4 PM
On Sunday: 10 AM – 1 PM
Your gift voucher can be used as payment for your booking. Enter its reference number to deduct its value from the payable balance.
How to use your Ardennes-étape gift voucher:
1. Book a stay on our website within 12 months of the gift voucher being issued.
2. At the time of payment, select the “gift voucher” option under the payment methods.
3. Enter the code stated on your gift voucher. The value of the gift voucher will be deducted from the total amount of your reservation.
Validity period VS date of stay
The gift voucher must be used within 12 months of issue. However, the stay can take place later, even the year after, for example. The important thing is to use your gift voucher before it expires.
Exceptional closure : wednesday 25 december wednesday 01 january
But no worries, we will reply to your message as quickly as possible.
From Monday to Thursday:
9 AM – 5 PM
On Friday: 9 AM – 7 PM
On Saturday: 10 AM – 4 PM
On Sunday: 10 AM – 1 PM
Our agents are available from Monday to Friday from 9 AM to 5 PM.