By phone
Available from Monday to Thursday from 9 AM to 5 PM, on Friday from 9 AM to 7 PM, and during weekends from 10 AM to 4 PM. Average waiting time: 10 minutes.
Don't worry, our system updates your account in real time. You cannot, therefore, lose the remaining balance of your credit voucher. If there is a surplus, you just need to pay it. The deposit, however, is separate from a credit voucher and must be paid under all circumstances.
To sum up:
The value of your credit voucher is deducted from the total price of your new booking.
Exceptional closure : thursday 26 may monday 06 june
But no worries, we will reply to your message as quickly as possible.
Available from Monday to Thursday from 9 AM to 5 PM, on Friday from 9 AM to 7 PM, and during weekends from 10 AM to 4 PM. Average waiting time: 10 minutes.
Our agents are available from Monday to Friday from 9 AM to 5 PM.